Ministère de la Santé et des Services sociaux
Anyone who is not satisfied with a program of the ministère de la Santé et des Services sociaux can file a complaint.
The Act respecting health services and social services provides for a complaint examination process to enable people who believe that their rights as users have been violated to express their dissatisfaction or file a complaint.
Complaints may be filed by users or their representatives, and the heirs or legal representatives of deceased users.
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