Health Insurance Card: General Information

Replacing a Lost, Damaged or Stolen Health Insurance Card

Important Notice

This page is being updated. Meanwhile, as the information currently online may not be complete, we invite you to consult the French version. Thank you for your understanding.

Follow one of the procedures below to replace a lost, damaged or stolen health insurance card.
 
To Replace Your Health Insurance Card only
  • use the Régie’s online card replacement service (ClicSÉQUR - Citoyens authentication required) and pay the fee (if applicable), or
  • complete the card replacement form (to obtain the form, see below), attach the fee
    (if applicable) and either:
      • mail the form and payment to the Régie de l’assurance maladie du Québec, or 
      • submit the form at a Régie service point (in particular, a CLSC or a Régie office)
To obtain the card replacement form, you can either:
  • use the Régie’s online service Commander un formulaire pour renouveler ma carte d’assurance maladie ou la remplacer si elle est brisée, perdue ou volée (in French only), or
  • call the Régie
The photo and signature from your original card are generally reused.
 
To find a Régie service point, consult the Service points section of their website.
 
To Replace Both Your Health Insurance Card and Your Driver’s Licence
If you wish to replace both your health insurance card and driver’s licence, you can either:
  • use the Régie’s online card replacement service for a lost, damaged or stolen card (ClicSÉQUR Citoyens authentication required), pay the fee, if applicable (the Régie will send you the card automatically), and go to a Société de l’assurance automobile du Québec service outlet to have your driver’s licence replaced (other fees will be payable to the Société), or 
  • complete the card replacement form (to obtain the form, see below), and go to a Société service outlet where: 
      • you must provide two pieces of ID (your photo will be taken onsite and used for both your card and your licence) 
      • pay the required fee
To obtain the card replacement form, you can either:
  • use the Régie’s online service, Order a form to renew my Health Insurance Card or to replace my lost, damaged or stolen card, or
  • call the Régie
To find a Société de l’assurance automobile du Québec service outlet, consult the Service Outlets section of their website.
 
Note
If you plan to consult a health professional and have not yet received your new health insurance card, contact the Régie beforehand.

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