Driver’s Licence: General Information
Société de l'assurance automobile du Québec
Anyone whose driver's licence has been lost, stolen or damaged.
To replace a driver's licence, go to a SAAQ service outlet. You will have to bring the required documents and pay the necessary fees.
To find a SAAQ service outlet, use the online Find a Service Outlet service.
Replacement of a Driver's Licence outside Québec
To replace a driver's licence lost or stolen outside Québec, send a written request to the SAAQ's Division des services aux clients by mail or fax. Be sure to enclose the required documents and fees. You will be sent a driver's licence with no photo or signature.
To request express delivery of your replacement licence, provide the number and expiry date of a valid credit card along with the required payment. Only the delivery fees will be charged to your credit card.
Following your return to Québec, you will be able to go to a service outlet to have the licence replaced by a licence with a photo and signature.
The following rates are in effect from January 1 to December 31, 2017.
The replacement fees are as follows:
If you make your request in Québec, you can make your payment:
If you make your request outside Québec, you must send a certificate cheque made out to the Société de l'assurance automobile du Québec.
Requests Made in QuébecYour new licence with photo will be sent within 10 calendar days of receipt of your request. In the meantime, you must use the temporary licence received from the SAAQ. Requests Made outside QuébecThe SAAQ will send your new licence without a photo or signature as soon as it receives your request.
Your driver’s licence without a photo or signature will be valid until the expiry date shown on your licence.
Replacement Requests Made in Québec You must provide one of the following pieces of identification with a photo:
If you cannot supply any of the above, provide the following:
Replacement Requests Made outside Québec Your written request must be accompanied by 1 of the following documents:
If you are studying or working outside Québec, you must also enclose official proof of employment or proof of school attendance.
Division des services aux clients Société de l'assurance automobile du Québec 333, boulevard Jean-Lesage, N-3-14 Québec (Québec)
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