Accessibility

As of , 2015, this website complies in part with the requirements of the three gouvernement du Québec standards on Web accessibility:

  • standard sur l’accessibilité d’un site Web (SGQRI 008-01);
  • standard sur l’accessibilité d’un document téléchargeable (SGQRI 008-02);
  • standard sur l’accessibilité du multimédia dans un site Web (SGQRI 008-03).

Our teams are making every effort possible to comply with these standards.

Espace citoyens

Computer adaptation technologies

Computer adaptation tools have been used along with web browsers to test this site:

  • NVDA 2014.4 and Firefox 34.0.5
  • VoiceOver with iOS 7.1.2 and Safari

Non-compliant content

Some elements of content contain barriers to accessibility. Here are some examples:

  • The content manager does not enable 100 % site accessibility.
  • The social media buttons are from a third party not subject to the standard.
  • Not all sections of the website are available in a mobile version.
  • Some web pages can be difficult to read with a screen reader.

Icon used on the website

  • Icon for accessibility barriers. This icon indicates a zone that contains barriers to accessibility.

Espace Citoyens is a section that contains many themes. Several have been evaluated. These are shown in the following section.

Finding a Job

Computer adaptation technologies

Computer adaptation tools have been used along with web browsers to test this site:

  • JAWS 13 et Internet Explorer 11
  • NVDA 2013.3 et Firefox 26

Non-compliant content

Some elements of content contain barriers to accessibility. These will be corrected progressively in the coming months. Here are some examples:

  • Several headers level 1 are missing.
  • Colour contrast needs to be improved.
  • The wording for links in certain sections must be revised.
  • There is no warning icon to open in a new window.
  • The text is a little difficult to read.
Back to list. 

Becoming a Parent

Computer adaptation technologies

Computer adaptation tools have been used along with web browsers to test this site:

  • JAWS et Internet Explorer
  • NVDA et Firefox

Non-compliant content

Some elements of content contain barriers to accessibility. These will be corrected progressively in the coming months. Here are some examples:

  • The hierarchy of headers section is not always respected.
  • Tables should be revised and better built.
  • The text is a little difficult to read.

Icon used on the website

  • Icon new window. This icon indicates that the link will open in a new window.
Back to list. 

What to Do in the Event of Death

Computer adaptation technologies

Computer adaptation tools have been used along with web browsers to test this site:

  • JAWS et Internet Explorer
  • NVDA et Firefox

Non-compliant content

Some elements of content contain barriers to accessibility. These will be corrected progressively in the coming months. Here are some examples:

  • The hierarchy of headers section is not always respected.
  • The text is a little difficult to read.

Icon used on the website

  • Icon new window. This icon indicates that the link will open in a new window.
Back to list. 

Persons with Disabilities

Computer adaptation technologies

Computer adaptation tools have been used along with web browsers to test this site:

  • JAWS 12 et Internet Explorer 10
  • NVDA 2013.2 et Firefox 25.0

Non-compliant content

Some elements of content contain barriers to accessibility. These will be corrected progressively in the coming months. Here are some examples:

  • The navigation using the keyboard can be difficult in some sections of the site.
  • The markup lists some problems.
  • Colour contrast needs to be improved.
  • The text is a little difficult to read.

Icon used on the website

  • Icon new window. This icon indicates that the link will open in a new window.
Back to list. 

Protect your Identity on the Internet

Computer adaptation technologies

Computer adaptation tools have been used along with web browsers to test this site:

  • NVDA et Internet Explorer
  • NVDA et Firefox

Non-compliant content

Some elements of content contain barriers to accessibility. These will be corrected progressively in the coming months. Here are some examples:

  • Several headers level 1 are missing.
  • The text equivalents for images must be revised.
  • Certain acronyms and abbreviations must be defined.
  • Colour contrast needs to be improved.
  • The magnification of the font size some problems reading.
  • The navigation using the keyboard can be difficult in some sections of the site.
  • The markup lists some problems.
  • The text is a little difficult to read.
Back to list. 

Requesting assistance

Assistance is available if you have difficulty navigating the site or completing the online forms. You can reach one of our employees Monday through Friday, from 8 a.m. to 8 p.m., at one of the following numbers:

  • Québec area: 418 644-4545
  • Montréal area: 514 644-4545
  • Elsewhere in Québec: 1 877 644-4545 (toll free)
  • Persons with a hearing or speech impairment ( TTY): 1 800 361-9596 (toll free)

It is also possible to email your opinions or suggestions concerning the site. You will help improve accessibility by doing so.