Programs and Services for Seniors

Resources for Seniors Who Are Victims of Abuse

There are a variety of resources available to help seniors experiencing abuse and their family and friends. Abuse comes in different forms:
  • psychological abuse (e.g., threats, humiliation, social isolation, bullying and rejection);
  • physical abuse (e.g., harsh treatment, hitting, forced feeding, improper administration of medication, not providing assistance with eating, dressing or hygiene, and keeping a person in a position of dependency);
  • sexual abuse (e.g., suggestive comments or attitudes, incidents of sexual assault such as unwanted touching, deprivation of privacy, and non-recognition or denial of a person’s sexuality or sexual orientation);
  • financial or material abuse (e.g., pressure to change a will, making bank transactions without consent, misappropriation of funds or property, and excessive prices demanded for services rendered);
  • organizational abuse (e.g., conditions or practices that disregard the person’s choices or rights, absence of instructions, insufficient organizational capabilities, and improper staff training);
  • infringements of rights (e.g., imposition of medical treatments, denial of the right to choose, to privacy, to take risks or to practise a religion, and non-recognition of the person’s abilities);
  • ageism (e.g., imposition of social standards or restrictions as a result of age, prejudice, infantalization, and indifference to ageist practices or comments).
Anyone who is a victim of abuse or anyone who is a witness to it may file a complaint. Such denunciations are always confidential.
Prevention Programs
The Senior-Aware program sensitizes professionals and the general public to the abuse and fraud that seniors may experience. Information sessions are provided by the Sûreté du Québec and municipal police departments.
The It’s Not Right! Neighbours, Friends and Families for Older Adults program seeks to enable the neighbours, friends and families of seniors to recognize the signs of abuse and take steps to help them.
Finally, workshops on the Guide de référence pour contrer la maltraitance envers les personnes aînées are provided to managers and workers in the health and social services network as well as in the community milieu.

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