Seniors: Programs and Services

Complaints concerning health and social services
Health and Social Services Network: Complaint Examination System

Ministère de la Santé et des Services sociaux

If you believe that your rights regarding health or social services were violated, you may express your dissatisfaction or file a complaint.

For help or support, contact:

  • the local or regional service quality and complaints commissioner at the institution in question;
  • the local complaint assistance and support centre in your area;
  • the users' committee at the institution in question.

You may be accompanied or assisted by the person of your choice throughout the complaint process.

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  • ;#13;#Complaints and appeals;#
  • ;#2;#Citizens;#
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  • traduction anglaise
  • ;#9;#Ministère de la Santé et des Services sociaux;#
  • MSSS