Each parent must file an application for benefits.
Before applying for benefits under the Québec Parental Insurance Plan (QPIP), parents should
- have determined which of the 2 plans best corresponds to their needs (the basic plan or the special plan)as the choice of plan is determined by the first of the two parents to receive benefits;
- have all of the required documents and information on hand. To this end, the Guide to the Québec Insurance Plan should be consulted.
There are 2 ways to apply for benefits:
- by using the QPIP online services;
- by calling the QPIP's Centre de service à la clientèle.
Applying for benefits online
To apply for benefits online, a parent must first register for the QPIP online services. Then, he or she must complete an application for benefits according to his or her personal situation and the type of plan selected.
If the parent does not complete the application for benefits all at once, he or she does not have to start the process over from the beginning. The information already provided can be saved for a maximum of 30 days.
Once the application submitted, the parent will automatically receive a number confirming that the application has been registered with the QPIP.
The required documents (originals only) must be mailed to the QPIP. They will be returned to the parent after. The parent can file an application for benefits even if he or she does not have his or her record of employment.
For help in completing the application form, the information updates online can be consulted or the QPIP’s Centre de service à la clientèle can be contacted.
Applying for benefits by phone
It is possible to file an application for benefits over the phone by calling the QPIP’s Centre de service à la clientèle.
An officer will complete the application for benefits based on the information provided by the parent and then mail him or her the completed form to sign.
The parent can file an application for benefits even if he or she does not have his or her record of employment.
Even if the parent applied for benefits by phone with the help of an officer from the QPIP's Centre de service à la clientèle, he or she can, at any time, register for the QPIP's online services to consult and manage his or her file online.
If the parent completes the section of the form Application for Simplified Access to Birth-related Government Programs and Services authorizing the Directeur de l'état civil to forward his or her social insurance number to the QPIP, the parent will still have to apply for benefits but will not be required to provide the child's birth certificate. The form is inserted in the Declaration of Birth.